AICyberHelp is dedicated to providing you with the best possible experience when using our innovative products and services. You may return any physical products, including our state-of-the-art cameras, within 30 days of your order date for a full refund, as long as the item has not been installed. To ensure you qualify for a complete refund, it is important that the product is in its original condition and packaging, which includes all accompanying accessories and manuals. Please note that products that have been installed are not eligible for a full refund; however, they may be exchanged under certain circumstances. If you require any assistance with the returns process, please feel free to reach out to our helpful customer service team for support.

At AICyberHelp, we stand by the quality of our physical products, including our advanced security cameras. Each of our security cameras is guaranteed for one year against defects or malfunctions. If your camera stops working or is found to be defective during this period, we will replace it with the same product or offer you a different available product of your choice after a conversation with our customer service team. Your satisfaction and peace of mind are our top priorities, and we are committed to ensuring that you have reliable security solutions in your home or office.

At AICyberHelp, we prioritize clear communication and understanding of customer needs regarding our digital products and services. Before the delivery of any service, we ensure that all details are discussed thoroughly with the customer. This collaborative process allows us to tailor our solutions specifically to your requirements.

We strive to accommodate your unique requests and preferences by developing a customized contract. This contract will outline the agreed-upon specifications and address your needs effectively. Together, we will identify the best strategies and points of focus to achieve your objectives. Our goal is to provide you with a solution that not only meets but exceeds your expectations, ensuring a seamless and satisfactory experience.